Job Description:

Customer Service Advisors

£15.06 per hour

Temporary 3 months - with permanent opportunities after this period

Central Bristol office with hybrid working available after 3 months

Full Time - Monday - Friday shifts between 08:30am-6:00pm

Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity in October 2026.

What you'll be doing:

As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include:

• Handling inbound and outbound calls with clarity and care
• Resolving complex complaints with empathy and professionalism
• Collaborating with internal teams to find the best outcomes for customers
• Maintaining accurate customer records and audit trails
• Providing administrative support to ensure smooth service delivery

Why apply?

You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.