Job Description:

Location: Bristol – Charlton Farm, Wraxall BS48
Salary: £26,414 to £27,808 per annum, plus an additional £6.75 per hour for weekend and bank holiday shifts
Hours: 37 hours (worked over 5 days to include some weekends and bank holidays)
Contract: Permanent, Full time

A Role Where Every Detail Makes A Difference

At Children's Hospice South West (CHSW), your work matters in ways you may never have experienced before.

Our hospices are warm, welcoming places—full of care, compassion and life. Behind every room, every space, and every experience is a team of people who make this possible.

We're looking for a Housekeeping Supervisor who shares our belief that the little things—care, attention, pride—can make the biggest difference.

98% of our staff feel proud to work here—and you will too.

Why Join CHSW?

This is more than a job—it's a place where you will:

• Feel proud of what you do, every day. Your work directly supports children, babies and families, helping create moments of comfort, dignity and joy.
• Belong to a truly compassionate team. Work alongside people who care deeply—for families and for each other.
• Have purpose beyond the day-to-day. Every task you complete contributes to something meaningful and lasting.
• Work somewhere special. Charlton Farm offers a unique, homely environment in beautiful surroundings—designed to feel warm, welcoming and far from clinical.

The Role

As Housekeeping Supervisor, you'll be at the heart of keeping the hospice running smoothly.

You'll:

• Coordinate and support a small, dedicated team of staff and volunteers to deliver exceptional standards
• Plan and oversee high-quality cleaning schedules across the hospice
• Manage rotas, performance, and day-to-day operations
• Ensure outstanding standards of cleanliness, safety and infection control
• Oversee stock, equipment and housekeeping systems
• Collaborate closely with care, catering and facilities teams to create a seamless experience for families

From preparing children's bedrooms to ensuring communal spaces feel calm and cared for, your work helps create a true home-from-home atmosphere.

About You

You are someone who leads with both professionalism and compassion.

You'll bring:

• Experience in housekeeping or cleaning roles, including supervising a team
• A strong eye for detail and a commitment to high standards
• Knowledge of health & safety and cleaning best practice
• Confidence in leading, motivating and developing others
• Excellent communication and people skills
• A flexible, positive approach to a varied and active role

Above all, you'll reflect our values—kind, dedicated, collaborative and committed to making a difference.

What You'll Receive In Return

We know that to care for others, we need to care for you:

• 33 days' holiday + bank holidays (rising with service)
• Enhanced sick pay (up to 6 months full pay)
• 7% employer pension contribution
• Enhanced maternity/adoption pay
• Wellbeing support, counselling and employee assistance programme
• Ongoing training and development opportunities
• Life assurance scheme
• A supportive, inclusive and values-driven culture
• The chance to do work that truly matters

Safeguarding

• Enhanced DBS required
• Strong commitment to safeguarding children and young people

Ready To Make A Difference?

If you're looking for more than just your next role—if you want to feel proud, valued and part of something meaningful—we'd love to hear from you.

How To Apply

Please apply by clicking on the link before the closing date to complete a short internal application form and upload your CV.

Closing Date: Weds 30th September 2026, 12:00 midday
Anticipated Interviews: Tuesday 6th October 2026

Please note if sufficient applications are received prior to the advertised closing date, we reserve the right to close this vacancy early. We therefore recommend that you apply for the role as soon as possible.

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number (phone number removed).

You may have experience in the following: Housekeeping Supervisor, Head Housekeeper, Housekeeping Team Leader, Domestic Supervisor, Cleaning Supervisor, Domestic Services Supervisor, Housekeeping Manager, Hotel Services Supervisor, Facilities Supervisor, Cleaning Team Leader, Accommodation Supervisor, Domestic Services Manager, etc.