Job Description:

Location: Bristol (2 days per week on-site)
Contract Length: 3-4 months
IR35 Status: Outside IR35

We are seeking an experienced within a shared service centre to support a key process improvement initiative within a well-established finance team.

This role is ideally suited to someone who excels at simplifying complex processes, standardising ways of working, and driving operational efficiency across shared services environments.

• Review and standardise existing processes and ways of working.
• Analyse current operating procedures and identify opportunities for simplification and improvement.
• Develop process documentation, decision trees, workflows, and supporting materials.
• Work closely with stakeholders to turn complex activities into clear, practical, and repeatable processes.
• Leverage existing process notes and documentation to build a more consistent operating model.
• Collaborate with an experienced Bristol-based team to deliver process improvements.

• Proven experience in a Shared Service Centre as a Business Process Analyst, or similar role.
• Strong process mapping and documentation skills.
• Experience creating decision trees, workflow documentation, and standard operating procedures.
• Ability to challenge complexity and drive simplification.
• Excellent stakeholder engagement and communication skills.
• Comfortable working with geographically distributed teams.

The wider team is based offshore; however, this role does not involve direct people management. Instead, the focus is on process optimisation, standardisation, and supporting the finance team in creating more efficient ways of working.

If you have a passion for improving processes and making complex operations simpler and more effective, we'd love to hear from you.